Available for remote roles

Haliyah Motunrayo Oladele

Social Media Manager & Virtual Assistant — keeping conversations, campaigns, and bookings moving, across every channel a customer or client shows up on.

oladelehaliyah@gmail.com Nigeria · Remote
01

Summary

Business Administration graduate with three years of remote experience managing social media, customer support, and behind-the-scenes campaign logistics. I've handled everything from live customer DMs to negotiating and tracking a six-figure media budget across ten-plus outlets. Comfortable owning a channel end to end: content, community, inbox, and reporting.

3+ yrs
Remote experience
40+
Radio stations coordinated
₦3M+
Campaign budget tracked
03

Experience

2024 – Present

Social Media Manager

Raya's Couture · Remote
  • Run social media campaigns selling premium men's senator wear
  • Engage prospective customers directly to drive sales and brand awareness
  • Handle inquiries and order processing for a smooth customer journey
2023 – 2024

Remote Customer Support Officer

Techdigi Media Solutions · Remote
  • Resolved technical and service-related inquiries across support channels
  • Maintained high satisfaction ratings through active listening and problem-solving
  • Escalated and tracked complex issues with technical teams through to resolution
2022 – 2023

Social Media Manager

RIDBAY ICT Solutions · Remote
  • Built and executed strategies to grow brand visibility and follower engagement
  • Created content and managed community interactions across platforms
  • Analyzed engagement metrics to refine posting schedules and content mix
2021 – 2022

Industrial Training

Shoprite · Ilorin, Nigeria
  • Provided face-to-face customer service on the shop floor
  • Resolved complaints in coordination with department managers
  • Supported store operations during peak hours
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Skills

Support

Omnichannel support Conflict resolution CRM tools

Social & campaigns

Community management Content strategy Engagement analytics Digital marketing Media booking

Working style

Active listening Time management Professional communication